Workspace agents are shared, cloud-based AI that OpenAI introduced in ChatGPT on April 22, 2026. The agents do work on your behalf, handling tasks like preparing reports, writing code, and responding to messages. The feature is the successor to custom GPTs and is powered by Codex. Because they run in the cloud, they keep working even after you close your laptop. ASAP summarizes what this launch changes, based on the original announcement.

Workspace agents do work on your behalf

Workspace agents are AI agents that take on tasks people already do at work. OpenAI said in its April 22, 2026 announcement that agents handle jobs such as preparing reports, writing code, and responding to messages. They operate only within the permissions and controls an organization sets, and some actions are designed to require human sign-off before they proceed.

Built on Codex and running in the cloud

Codex is the model that powers every workspace agent, OpenAI confirmed in its launch post. The agents run in the cloud, so they keep going on long-running tasks even after a user closes the laptop. A team can build an agent once, share it across the organization, use it together in ChatGPT or Slack, and improve it over time.

Plugging directly into Slack, Salesforce, and more

Workspace agents are designed to connect directly to external apps and data sources including Slack, Google Drive, Microsoft apps, Salesforce, Notion, and Atlassian Rovo. A user opens Agents in the ChatGPT sidebar and describes the desired workflow in plain English. ChatGPT then walks through every step, from defining the process to connecting tools, setting the schedule, and choosing which actions need human sign-off.

Launched as a research preview on Business and Enterprise tiers

The research preview is available on 4 plans: ChatGPT Business, Enterprise, Edu, and Teachers. The free preview period was extended to July 6, 2026, with credit-based pricing starting on that date. The feature stands as the successor to custom GPTs for enterprise workflow automation.

What it means: from chatbot to work delegate

Workspace agents signal ChatGPT shifting from a chatbot that answers to a delegate that works. Until now AI answered questions, but it now carries real tasks through to completion within set permissions. Because a company builds an agent once and a team shares and improves it, the unit of automation moves from the prompt to the agent.

Summary

Workspace agents are shared team agents OpenAI introduced in ChatGPT on April 22, 2026. Codex power, always-on cloud execution, Slack and Salesforce connections, and a research preview across 4 plans including Business and Enterprise are the core points. The free period runs until July 6, 2026, after which credit-based pricing begins.

Source: ASAP summary of OpenAI's "Introducing workspace agents in ChatGPT" announcement (April 22, 2026; powered by Codex, always-on cloud execution, successor to custom GPTs, connections to Slack, Google Drive, Microsoft, Salesforce, Notion, and Atlassian Rovo, research preview on ChatGPT Business, Enterprise, Edu, and Teachers, free period extended to July 6, 2026 before credit-based pricing), with VentureBeat, Decrypt, and Reworked reporting.